Barista
Marcus Hotels & Resorts · Omaha, NE · 2 wk ago
On-siteManagementFull-time
Description
Are you passionate about hospitality and eager to work for one of the most recognized names in the industry? Do you aspire to grow your career at a premier hotel in downtown Omaha? If so, the Omaha Marriott at the Capital District is the perfect place for you!
What you will be doing:
- Provide quality beverages consistently for all customers, preparing Starbucks beverages to standard.
- Maintain condition and cleanliness of work area.
- Follow standards for merchandising, stocking, rotating, and storing all products.
- Ascertain guest satisfaction; in the event of dissatisfaction, tactfully negotiate an accommodation.
- Comply with accounting guidelines regarding receipt of payments, cash drawer and house bank management.
- Balance house bank at the end of the shift.
- Perform any general cleaning tasks using standard outlet cleaning products as assigned by supervisor to adhere to health standards.
What we are looking for:
- Must be able to work a varied schedule to include days, evenings, weekends, holidays, and the ability to work under pressure.
- Previous hospitality, barista, cashiering or customer service experience is preferred.
- Must be able to learn all menu items and up-selling techniques.
- Basic mathematical skills necessary to operate a cash register, make change, count total bank, prepare cash drops, and total all other charges.
- Ability to effectively resolve conflict situations, such as inaccurate check total.
- Ability to read and speak English sufficient to understand menus and special promotions and communicate with guests.
- Ability to operate keyboard and Point of Sale procedures to handle cashier functions.
About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
The Omaha Marriott Downtown is an equal opportunity employer.