Barese Interpreter

At LanguageLine, we strive for a world in which language and cultural barriers no longer exist. Use your language skills to dramatically improve the lives of limited-English speakers, as well as the Deaf and Hard-of-Hearing. Work from your own home in a certified ASTM and ISO environment, supported by a Senior Language Specialist and our Interpreter and Technology Help Desks. We provide industry-leading training, numerous opportunities for advancement, and an inclusive, diverse work environment.

About the role

The Barese Telephone Interpreter handles calls on demand, rendering the meaning of conversations between Barese and English speakers across industries such as healthcare, government, insurance, financial services, utilities, travel & hospitality, general business, law enforcement, court, and 911. Interpreters process information quickly, maintain cultural sensitivity, and adhere to established interpretation protocols. This remote position requires a quiet, secure home office environment.

Responsibilities

• Respond to interpreting sessions promptly and conduct interpretation in a friendly, professional manner.
• Render correct concepts and meanings according to established interpretation protocol, avoiding omissions or additions.
• Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
• Maintain professionalism and neutrality throughout interpreting sessions, even when speakers are incoherent or upset (e.g., emergency 911 calls).
• Follow client instructions and protocol to meet expectations of Limited English-speaking Persons (LEP), avoiding unauthorized interaction.
• Understand industry-specific terminology and procedures (e.g., medical, insurance, finance, law).
• Demonstrate cultural sensitivity and adapt to diverse, potentially emotional or stressful calls, including extended sessions without breaks.
• Maintain punctuality and availability during scheduled work hours.

Requirements

• Fluency in Barese and English, including cultural and regional nuances.
• Excellent listening, retention, and note-taking skills to ensure accuracy.
• Ability to remain neutral, objective, and detached during sensitive conversations (e.g., end-of-life discussions, pregnancy termination, LGBTQ+ matters).
• Education or work experience in language-related fields (e.g., teaching, translation, interpretation) preferred.
• Adaptability to LanguageLine Solutions’ technology enhancements.
• Legally authorized to work in the United States without current or future visa sponsorship.
• High school diploma or equivalent; ability to read and write in the requested languages highly preferred.
• Must be at least 18 years of age.
• Candidates employed by a LanguageLine Solutions client or affiliate may not be eligible.
• Post-offer background check and/or drug screen may be required based on location.

Technical Requirements

• Dedicated personal device for business use (desktop/laptop with Windows, MacOS, or ChromeOS; tablets or smartphones acceptable).
• Restricted brands: Kaspersky products and Huawei hardware are not permitted.
• High-speed internet connection with minimum download speeds of 5 Mbps, upload speeds of 3 Mbps, ping ≤ 300 ms, and jitter ≤ 30 ms.
• Quiet, distraction-free workspace.

Physical Requirements

• Ability to operate a keyboard and mouse while remaining stationary for the majority of the workday.
• Sufficient manual dexterity for typing or writing.
• Able to lift up to 26 lbs.
• May be exposed to moderate noise levels (e.g., computer, audio, telephone).

Pay

$0.75 - $0.90 per minute.

Benefits

• Employee Referral Program.
• Advancement opportunities within the organization.
• Interpreter support.
• Inclusive and diverse work environment.

Note: This is an independent contractor position and not eligible for employee benefits.