Barback (Part Time) | OKC Tap House

Overview

The Barback is responsible for delivering excellence in guest service by supporting servers in providing personalized service, anticipating, and delivering guests’ needs. The Barback comprehends the cocktail/beverage menus, anticipates the needs of the bartenders to ensure all products and supplies are present.

Responsibilities

• Consistent maintenance and refinement of service standards.
• Ensures compliance with all hotel standards and local laws.
• Ensures compliance with health, safety, and sanitation awareness standards.
• Prepare daily for health department and Ecosure inspections.
• Must have knowledge of a variety of alcoholic beverages, must retain and maintain complete knowledge of all food and beverage menu items.
• Perform all banquet side work as assigned by management including but not limited to the cleaning of bar and beverage equipment, cleaning of portable bars and back bars, walls, and carpets surrounding assigned work area.
• Affirmative action statement: Perform all banquet side work as assigned by management including but not limited to the cleaning of bar and beverage equipment, cleaning of portable bars and back bars, walls, and carpets surrounding assigned work area.
• Affirmative action statement: Ensure positive guest service and respond positively to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.
• Affirmative action statement: Assist in the controlling of food and beverage quantities by avoiding over/under preparing.
• Affirmative action statement: Assist with set-up and breakdown of all the banquet bar areas.
• Affirmative action statement: Attend all required department trainings and meetings.
• Affirmative action statement: Perform any other duties required by leadership.

Qualifications

• Be committed to providing exceptional customer service.
• Ability to multi-task and work quickly for the entire shift.
• Ability to communicate effectively with coworkers and guests.
• Ability to maintain a professional appearance and personable attitude at all times.
• Ability to stand for extended periods of time (at least 8 hours/shift).
• Ability to lift, push, pull, and carry moderate weight.
• Ability to walk/stand for extended periods of time, with frequent bending and twisting.
• Ability to attain a valid Food Handler certification and ABLE License upon hire.
• Flexible Scheduling to include nights, weekends, and holidays.