Bar Manager

Responsibilities

• Expertly prepare all drinks on the Hawksmoor menu and regularly test the team to ensure consistency and quality.
• Ensure efficient round building so drinks are prepared and served at their best.
• Maintain expert knowledge of the drinks menu, including cocktails, whisky, and wine, and confidently make recommendations to guests.
• Maintain a strong knowledge of the food menu and support guests with thoughtful pairings and recommendations.
• Maintain and oversee the aesthetics and organization of the back bar and bar top at all times.
• Ensure the steps of service are consistently followed by the entire bar team.
• Work the floor and support service across the restaurant when needed, floating between the bar and dining room.
• Encourage and develop ideas from the team for menu changes, seasonal drinks, and bar events.
• Confidently handle guest concerns or complaints and coach managers and team members on effective resolution.

Team Engagement & Culture

• Embody and champion the Hawksmoor values with a proactive, positive attitude—working hard while being supportive and respectful to others.
• Take ownership of personal development by continuously learning, seeking feedback, and striving to improve.
• Lead consistent and inspiring bar team briefings that connect the bar with the wider restaurant operation.
• Ensure end of night shift reports are completed thoroughly, including clear feedback on team performance and service, and communicate effectively with the management team.
• Provide ongoing feedback across all areas of the restaurant and encourage cross-training and development in bar knowledge.
• Lead recruitment for the bar team, ensuring high standards, best practice hiring, and effective probation and development management.

Health & Safety

• Adhere to all allergy awareness, cleanliness, and food safety procedures.
• Complete all required training and consistently uphold hygiene standards.
• Follow opening and closing procedures and confidently guide others in maintaining these standards.

Purpose & DEIB

• Use inclusive and respectful language while treating all guests and team members with empathy.
• Actively recruit and build teams with diversity and inclusivity in mind.
• Be knowledgeable about the company’s charity partnerships and sustainability goals and actively support these initiatives.
• Understand ingredient sourcing and the significance of operating as a B Corporation, including the commitment to responsible and sustainable practices.