Banquets Server (On-Call)

SUMMARY

Banquet Servers at Lanier Islands are motivated and energetic individuals who provide superior guest service at weddings, meal functions and other large events. In their role, they are responsible for setting up for an event, providing outstanding food service, and attending to the special needs of our guests as part of a professional service team.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Portrays a positive and professional attitude.
• Speaks with others using clear and professional language.
• Welcomes and acknowledges all guests according to company standards; anticipates and addresses guests' service needs, assists individuals with disabilities, and thanks guests with genuine appreciation.
• Properly sets up work station, including tables, chairs, supplies, place settings, side-stations, etc.
• Properly serves wine and alcohol per alcohol training and certification standards.
• Busses tables by removing and separating tableware, plate ware, glassware, and flatware.
• Ensures courses are cleared and tables are properly crumbed.
• Responds to and try to fulfill any special banquet event arrangements.
• Clears and resets tables.
• Prepares coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order.
• Prepares tables, action stations, buffets, service carts, dessert table/carts and cordial carts.
• Replenishes buffet items to ensure consistency and freshness in presentation.
• Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Carries out closing procedures and side work.
• Maintains cleanliness, sanitation, and organization of assigned station and service areas.
• Follows all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
• Performs additional duties as required.

QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• EDUCATION and/or EXPERIENCE: Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
• LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• MATHEMATICAL SKILLS: Ability to calculate figures.
• REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• CERTIFICATES, LICENSES, REGISTRATIONS: Alcohol Awareness training and Food Safety Training preferred.

PHYSICAL DEMANDS

• While performing the duties of this job, the employee is regularly exposed to extreme heat.
• The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme cold.
• The noise level in the work environment is usually moderate.

WORK ENVIRONMENT

• While performing the duties of this job, the employee is regularly exposed to extreme heat.
• The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme cold.
• The noise level in the work environment is usually moderate.

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