Banquet Server (On-Call)

About the role

Step into the limelight as a Banquet Server and become the orchestrator of unforgettable dining experiences. Join our ensemble of service professionals dedicated to delivering seamless events where every guest is treated to a symphony of flavors and exceptional hospitality.

Responsibilities

• Connect with the Banquet Captain, Jr. Captain, or Banquet Leader to review the Banquet Event Order (BEO) and event assignment.
• Review, collect, and count required equipment such as flatware, glassware, china, buffet equipment, beverage station supplies, including rental equipment for all events. Ensure all are polished and in working condition.
• Set tables according to the type of event and service standards, including types of linens, glassware, plates, and china, and silver/flatware, ensuring all supplies meet quality standards.
• Assist with moving banquet equipment to ensure a successful event and breakdown, including but not limited to: tables, chairs, and rental items as needed.
• Answer questions on BEO menu selections, and check with the Banquet Captain or culinary staff whenever additional clarification is necessary.
• Welcome and acknowledge guests with a warm, professional greeting, using the guest’s name when possible, and engage them positively throughout the event.
• Anticipate and respond to guest needs by actively listening, observing preferences, resolving concerns using brand standards, and sharing relevant information with Banquet Leadership.
• Communicate special requests, dietary needs, and allergy information to the kitchen/exp,o and thank guests sincerely with a fond farewell.

Qualifications

• Superior professional appearance and manner, good character to work in a fast-paced team
• Must be able to adhere to timelines in the completion of set-ups
• Must be able to accurately follow instructions, both verbally and in writing
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.
• Ability to obtain relevant state and local government certifications, such as a food handlers certificate or alcohol training certifications, as applicable to the position.
• Must have state-required Alcohol Training Certificate prior to beginning role

Benefits

• Free Parking
• Free Team Member Cafeteria
• Holiday Pay
• Team Member Stay Program
• 50% off F&B + Spa

Pay

$45 - $55 / hour inclusive of gratuity