Banquets Houseperson

Key Responsibilities

• Set up banquet and meeting spaces according to Banquet Event Orders (BEOs), diagrams, and timelines, including tables, chairs, linens, staging, and equipment.
• Refresh event spaces during functions as needed, ensuring cleanliness, organization, and guest readiness.
• Break down event spaces promptly following functions and return all furniture, equipment, and supplies to designated storage areas.
• Transport and properly store tables, chairs, risers, dance floors, and other event equipment.
• Maintain the highest standards of cleanliness and sanitation in all banquet spaces, storage areas, and back-of-house locations.
• Vacuum, sweep, mop, polish, wipe, and detail carpets, floors, walls, doors, windows, walkways, and service areas before, during, and after events.
• Ensure banquet areas remain clean, organized, and safe at all times, addressing spills, debris, or hazards immediately.
• Adhere to all resort safety procedures and report unsafe conditions or equipment concerns promptly.
• Logistics & Operational Support:
  • Aid banquet servers, captains, and management with event logistics to ensure smooth and timely execution.
  • Monitor banquet supply levels and assist with restocking linens, décor, and event materials as needed.
  • Support multiple events simultaneously by prioritizing tasks and meeting deadlines in a dynamic environment.
  • Operate a golf cart and manual work truck to transport equipment and supplies across the resort property.
• Standards, Compliance & Teamwork:
  • Follow all resort policies, procedures, and safety guidelines at all times.
  • Work collaboratively with the banquet team and other departments to support successful events.
  • Perform additional duties as assigned by management to support overall banquet and resort operations.

Qualifications

• One to two years of related experience in banquets, events, hospitality, or facilities support preferred; equivalent experience will be considered.
• Ability to read, write, and speak English.
• Strong communication, organizational, and teamwork skills.
• Demonstrated ability to follow instructions, diagrams, and event layouts accurately.
• Knowledge of and adherence to safety and security procedures.
• Responsible Beverage Service (RBS) and Food Handler Certification required in compliance with California law.

Schedule & Physical Requirements

• Flexible availability required, including early mornings, late nights, weekends, and holidays.
• Ability to stand and walk for the entire shift.
• Ability to work both indoors and outdoors in varying weather conditions and temperatures.
• Ability to lift, push, pull, and carry up to 50 pounds, including tables, chairs, and event equipment.
• Physical stamina to perform repetitive tasks such as lifting, bending, kneeling, and reaching throughout the shift.
• Ability to safely operate a golf cart and manual work truck.

Total Compensation

• Total Compensation: Base Salary
• Medical, Dental & Vision Insurance
• Health and Dependent Care FSA Options
• Life Insurance, Short-Term Disability and Long-Term Disability
• Critical Illness, Cancer, Hospital Indemnity and Accident
• Supplemental Insurance
• 401k with Employer Match
• Paid Time Off (PTO) & Sick Leave