Banquet Supervisor
About the role
As a Banquet Supervisor at Sodexo, you will provide overall supervision and coordination of banquet and catered event operations, serving as the primary on-site leadership role above the Banquet Captain level. This position oversees Banquet Captains and Banquet Servers to ensure events are executed according to Banquet Event Orders (BEOs), service standards, and client expectations. The Banquet Supervisor is responsible for operational readiness, staffing oversight, service execution, and issue resolution during events. This role typically works within an event venue environment and may also support off-site catered functions. The Banquet Supervisor oversees events ranging from small meetings to large-scale functions involving hundreds of guests and varying service styles, including receptions, buffets, plated meals, and multi-course service. The Banquet Supervisor actively supports preparation, setup, service, breakdown, and cleanup while maintaining accountability for safety, sanitation, staffing, and guest satisfaction. Responsibilities may vary by account based on business needs and client requirements, and additional duties may be assigned as necessary.
Responsibilities
- Monitor event setup, service execution, and breakdown to ensure consistency, quality, and efficiency
- Apply strong organizational and problem-solving skills in a fast-paced environment
- Frequently lift and move up to 35 pounds and occasionally lift and move up to 50 pounds
- Attend work and show for scheduled shift on time with satisfactory regularity
Qualifications
- High School diploma, GED, or equivalent experience
- Minimum of 2–4 years of banquet, catering, or food and beverage service experience
- Prior supervisory or leadership experience in banquet or event operations required
- Must meet minimum age requirements to serve alcohol based on local and state regulations
- Working knowledge of Point of Sale (POS) systems and event service processes
- TIPS (Training for Intervention Procedures) or TEAM (Techniques for Effective Alcohol Management) alcohol training or equivalent
- Food handler certification may be required based on location
Benefits
- Flexible and supportive work environment
- Access to ongoing training/development and advancement opportunities
- Paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, and discount programs
- Some locations may offer additional site-specific benefits, including free shift meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support, and/or parking
Pay & Schedule
Pay: $30 per hour. Workdays/shifts: any shift (open availability). More details will be provided during the interview process. Employment Type: Full-time.