Banquet Supervisor

About the role

Create Unforgettable Events in a Hospitality Career You’ll Love
Are you a hospitality professional who thrives in high-energy event environments and enjoys leading a team to deliver seamless, memorable experiences? Join our team, where your leadership, attention to detail, and passion for service will bring weddings, corporate functions, and special celebrations to life.

Responsibilities

• Supervises and trains staff in the set up and break down of assigned banquet rooms according to contract and manager's instructions.
• Supervises and trains staff in the service of food and beverages according to standards.
• Communicates frequently with supervisors as to the progress of the day's work.
• Communicates frequently with guest contacts in order to ensure that their needs are being met.
• Supervises and trains staff in maintaining cleanliness of banquet rooms, banquet pantry, public areas, and storage areas.
• Supervises and trains staff in maintaining inventory of necessary supplies.
• Processes Banquet Bills on a weekly basis.
• Drafts schedule on a weekly basis and in compliance to forecasted and budgeted labor numbers for approval of the Banquet Manager.
• Supervises and trains staff to conform to Hilton's high standards of quality and service.
• All other duties assigned by supervisor/manager

Requirements

• Ability to read and comprehend English in order to receive instructions from managers and guests and to communicate with all members of the banquet department.
• Ability to respond quickly and accurately to guest requests.
• Ability to handle multiple tasks quickly and efficiently.
• Ability to lift 35 lbs. with reasonable accommodation.
• Knowledge of food preparation.
• Prior Banquet Server experience preferred.
• Prior hospitality supervisory experience preferred.

Qualifications

• High school diploma or equivalent.
• Experience in a similar position preferred.

Skills

• Leadership skills
• Attention to detail
• Communication skills
• Time management
• Customer service orientation

Benefits

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, lounges, spas, golfing, and skiing
• Free employee parking (when available) or Metro bus passes
• "Two for one" movie coupons at Marcus Theatres
• Early wage access
• Paid time off
• Medical, dental, and vision insurance (available for full-time associates after 30 days)
• Company-paid life insurance, employee assistance program, and 401(k) with employer match.

Pay

$19.00/hour

Schedule

Full-Time | Evenings, Weekends & Holidays