Banquet Supervisor

About the role

The Banquet Supervisor oversees all aspects of banquet operations, ensuring smooth execution of events and exceptional member and guest experience. This role involves managing the setup, service, and breakdown of banquet functions while maintaining Invited service standards.

Responsibilities

• Recruit, develop, and performance manage banquet service personnel according to club procedures.
• Implement and facilitate training programs, including service training, to maintain well-trained staff in-line with Invited service standards, driving service excellence, member satisfaction, and retention.
• Communicate with the Event Sales Director during event preparation to ensure proper staffing and seamless execution of private functions.
• Review banquet event orders (BEO’s) and daily logs to understand function details, ensuring room setups correspond with function sheets and making necessary adjustments as required.
• Oversee the timely service of food and beverages, ensuring adherence to Invited standards of service and quality.
• Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Represent the company's management team by supporting and enforcing policies while maintaining the highest standards of ethics and integrity.
• Complete additional duties as assigned by management.

Requirements

• A high school diploma or equivalent.
• A minimum of 2 years of experience in the restaurant, banquet, or club-related field within the food & beverage industry.
• PREFERRED: Certifications such as Food Handlers’ Certificate, Alcohol Safety, TABC Certification, CPR Certification, Food Safety Program, and HFWACT. Completion of Food Safety and Alcohol Safety training.

Skills

• Effective communication skills, including talking and hearing, with sufficient visual acuity.
• Physical abilities to stand, walk, perform physical activities for extended periods, work in varying temperatures and environments, climb ladders, squat, kneel, reach, grasp, twist, bend, and fold/unfold as required.
• Able to lift, carry, push, and pull up to 100 lbs. occasionally.

Benefits

We offer a comprehensive benefits package that includes:

• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs

Want to learn more? Visit www.invitedbenefits.com for full details. Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture.