Banquet Supervisor

About the role

Primary responsibility is to support banquet operations and the banquet leadership team. Secondary responsibilities include assisting with Food & Beverage operations as business needs require. Support in these areas will be based on operational demands and business levels.

Responsibilities

• Supervise banquet staff during setup, service, and breakdown
• Ownership of Menus, labels, and BEO's
• Coordinate with kitchen and event planners for seamless execution
• Ensure all event spaces are properly arranged and maintained
• Holiday buffet planning
• Creating and placing directional signs
• Address Guest inquiries and resolve issues promptly
• Monitor staff performance and provide training as needed
• Maintain inventory of banquet supplies and equipment
• Enforce health, safety, and sanitation standards
• Prepare event reports and communicate feedback to management
• Manage staff schedules and delegate tasks effectively
• Oversee the flow of service to ensure Guest satisfaction
• Assist with banquet requisitions, payroll, organizing schedules, and SOP's
• Staffing Meetings
• Completing hotel safety trainers

Qualifications

• Computer experience preferred (Word and Excel)
• Payroll experience is a plus; otherwise, training is available (we use Dayforce)
• Banquet check posting and editing systems: Salesforce and Opera
• Communication skills and ability to build relationships with other departments
• Guest service orientation
• Coordinating and delegating skills
• Experience in banquets (captains or supervisors preferred in the hospitality industry)
• Detail-oriented and organized
• Available to work extended hours, weekends, and holidays
• Food and beverage knowledge and safety training
• Spanish/Bi-lingual is a plus

Benefits

• Travel discounts at Highgate hotels
• Three pricing tiers of medical coverage, as well as Dental and Vision benefits to eligible full-time associates
• Paid time off plans may be available to associates who qualify
• Retirement 401(k) Program open to both full-time and part-time associates who qualify

Applications will be accepted between 8/5/2026 and 8/20/2026.