Banquet Setup

About the Company

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

About the Role

To manually set up, break down, and service all meeting rooms in accordance with the hotel’s high standards of quality. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

Responsibilities

• Keep storage rooms maintained and organized.
• Maintain back hall: breakdown dirty dishes and bring to dish room.
• Pickup linen and put away.
• Set up all meeting rooms to the specifications of the guest, including transporting awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms.
• Break down all meeting rooms where meetings have concluded and return items to storage closet so the room will be available to be reset for the next function.
• Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms always stay presentable.
• Supply and replenish meeting rooms with clean glasses and fresh water.
• Communicate with supervisor throughout shift to be aware of the work.
• Perform general cleaning tasks using standard hotel cleaning products as assigned by the supervisor to adhere to health standards.
• Perform other duties as requested, such as cleaning up unexpected spills or special guest requests.
• Adhere to all company policies and procedures.
• Follow safety and security procedures and rules.
• Know department fire prevention and emergency procedures.
• Utilize protective equipment.
• Report unsafe conditions, accidents, injuries, near-misses, property damage, or loss to supervisor/manager.
• Provide for a safe work environment by following all safety and security procedures and rules.
• Maintain a neat, clean, and well-groomed appearance (specific standards outlined in team member handbook).
• Perform any related duties as requested by supervisor/manager.
• Assist other Banquet Personnel when needed.

Qualifications

Knowledge, Skills & Abilities

• Must have basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
• Knowledge of the appropriate table settings and service ware.
• Knowledge of various types of equipment and set-up styles used in meeting rooms (e.g., different table types such as round, schoolroom, etc.).
• Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
• Ability to remember, recite, and promote the variety of menu items.
• Ability to operate beverage equipment, e.g., coffee maker.

Physical Demands

• Ability to lift and move multiple tables, chairs, and podiums weighing up to 80 lbs. through a crowded room. This position requires considerable physical activity on a continuous basis throughout the shift for room set-up and breakdown.
• Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 100 lbs.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts