Banquet Set Up - Porter Encore Boston Harbor

Job Responsibilities

• Adheres to all Encore Boston Harbor core values and property and department standards
• Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports
• Follows all applicable internal policies, federal and state laws, rules, regulations and controls property wide
• Delivers and maintains a maximum level of property-wide service and satisfaction
• Contributes to company-wide communication and best practices
• Keeps informed of all new developments within the department
• Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations
• Cleans and maintains public area equipment and the assigned premises
• Removes and compacts trash from floors
• Keeps the department supply areas organized and clean
• Performs inventories and deliver/stock supplies as required
• Communicates politely and display courtesy to internal customers
• Communicates to his/her superior any difficulties, guest or internal customer comment and other relevant information
• Communicate with co-workers and supervisor to ensure quality service
• Routinely performs deep cleaning processes to ensure overall cleanliness of the property
• Maintains relevant knowledge of industry through continuing education and training
• Performs any other job-related duties as assigned

Age, Gaming And Certifications

• 21 years of age or above
• Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission

Education And/or Experience

• High school or equivalent degree preferred

Language Skills

• Conversational English required

Physical Demands

• Regularly required to talk and hear
• Regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls
• Regularly required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job

Work Environment

• The noise level in the work environment is typically moderate
• When on casino or property floor or some back of house areas, the noise level increases to loud
• Must be able to interact with internal and external guests in a professional manner
• Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property
• Team members may be expected to work outside and may be subject to all weather conditions and subject to varying levels of cold, heat, humidity, precipitation, wind, noise, and vibration
• Work may be performed in and or around electrically or mechanically energized equipment
• Proper precautions and procedures must be taken including the use of appropriate Personal Protection Equipment (PPE)