Banquet Set Up/Breakdown Attendant

About the Property

The Hotel Roanoke & Conference Center is a magnificent and storied hotel located in Roanoke, Virginia. Built in 1882, it is listed on the National Register of Historic Places and is a member of the International Association of Conference Centers. It offers 329 luxuriously appointed guest rooms and suites, along with over 63,000 square feet of flexible event space. The hotel provides exceptional dining options and state-of-the-art audiovisual equipment for events.

Responsibilities

• Assemble and arrange conference equipment in conference rooms per event orders and to the standard set by Conference Services management.
• Daily thorough cleaning of classrooms, ballrooms, and team rooms following proper cleaning standards, including the removal of trash from meeting spaces and the restocking of meeting room supplies.
• Refreshes meeting rooms during meal and coffee breaks.
• Completes special projects as directed by department management.
• Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, guest rooms or suites.
• Buses tables and re-sets them as needed.
• Resolves guests' issues and creates an amazing experience.
• Maintains an awareness of all functions, events, and meetings taking place at any given time.

Requirements

• At least 18 years of age.
• Able to accurately follow instructions, both verbally and written.
• Highly detailed oriented.
• Comfortable working in a fast-paced environment.
• Excellent communication skills.
• Thrives in working in a teamwork environment.
• Flexible schedule that may include evenings, weekends, and holidays.
• Problem solver.
• Passionate about creating an exceptional experience for all guests.
• Comfortable with being on their feet throughout the shift, with intermittent periods of walking and stair climbing.
• Comfortable with being able to frequently lift and carry up to 25 lbs. at shoulder height and frequently lifting and carrying up to 50 lbs.
• Able to bend, squat, push, and pull frequently.

Qualifications

• High school diploma or equivalent.
• Experience with setting up banquet events.
• Ability to work in a fast-paced environment.
• Strong communication skills.
• Teamwork orientation.
• Flexibility with scheduling.
• Problem-solving skills.
• Passion for creating exceptional guest experiences.
• Physical ability to perform tasks requiring standing, walking, and occasional lifting.

Skills

• Attention to detail.
• Customer service skills.
• Event coordination.
• Physical stamina.

Benefits

• Comprehensive benefits package.
• Professional development opportunities.
• Work-life balance.

Pay

$15.00 - $15.25 per hour.

Schedule

Shifts available from 1 AM to 1 PM, with weekend and holiday availability required.