Banquet Set-Up Attendant

About the role

The Banquet Setup Attendant is responsible for the accurate and efficient setup, breakdown, and maintenance of banquet spaces at the hotel. This role ensures that all events meet client expectations by following Banquet Event Orders (EOs) and providing exceptional guest service.

Responsibilities

• Set up and break down banquet spaces, including arranging tables, chairs, stages, and other equipment per event specifications and BEOs.
• Aid in setting tables, chairs, linens, and banquet equipment for banquet functions.
• Maintain the cleanliness and order of work areas such as closets, carts, and storage spaces.
• Report any light outages, broken equipment, or room disparities to the manager, paying close attention to hallway areas and event rooms.
• Support the setup, execution, and breakdown of concerts and large-scale events at the Caloosa Sound Amphitheater, including staging, seating arrangements, and coordination with the events team.
• Assist in maintaining an accurate inventory of banquet supplies such as chairs, tables, and linens and communicate inventory needs to the manager.
• Perform minor repairs to banquet furniture and equipment as needed, ensuring all items are safe and functional.
• Report any hazards or unsafe conditions immediately to the Banquet Manager.
• Acknowledge guests in all public spaces with a warm, friendly greeting and interact with them using personalization, such as using their names.
• Aid guests with any special requests or inquiries, ensuring professional and courteous communication at all times.
• Take initiative to handle assignments with limited supervision, following instructions and ensuring high-quality event setups.
• Perform other duties as assigned by management to provide service excellence to guests and the banquet team.

Requirements

The ideal candidate is detail-oriented, customer-focused, and capable of working in a fast-paced environment while maintaining a professional demeanor in guest interactions, consistent and continually in accordance to the Autograph Collection standards under the franchise of Mainsail Lodging & Development.

Qualifications

• High school diploma or higher
• Previous hospitality experience preferred

Skills

• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Ability to use technology e.g. tablets, iPads

Benefits

• Full-time Associate Benefits: Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees
• Part-time Associate Benefits: All above-listed benefits except for Medical Insurance and Holiday Pay

Pay

N/A

Schedule

N/A