Banquet Set-Up Attendant

About the Role

A Banquet Houseperson supports Banquet operations while maintaining high standards of cleanliness, organization, and professionalism.

Responsibilities

• Set up, break down, and clean all banquet, meeting, and conference spaces according to event specifications
• Assist guests in function areas as needed
• Maintain cleanliness of banquet and meeting areas in accordance with established quality standards
• Perform cleaning duties including:
  • Restroom cleaning
  • Vacuuming, sweeping, mopping, shampooing carpets
  • Cleaning and waxing floors
  • Removing trash and debris
  • Stocking and maintaining supply rooms
  • Spot cleaning and pest/debris removal
• Ensure all banquet equipment is in proper working order and report any defects or maintenance needs
• Assist with event setups to ensure efficient department operations
• Support back-of-house team members as requested
• Safely lift, push, pull, and move banquet equipment (up to 50 pounds)
• Manage timely setup and breakdown of Food and Beverage functions
• Maintain a professional demeanor when interacting with guests and team members
• Comply with hotel security procedures, fire regulations, and health and safety standards
• Attend required hotel training sessions

Here's what you'll do during a typical day:

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
• Prepare banquet space with care: Complete table and chair set up according to the requirements for each function
• Ensure a clean and inviting space: Clean and prep banquet rooms, ensuring all walls and surfaces are spotless
• Monitor the room: Keep the banquet area clean, and promptly address spills, discarded service items, and other issues to ensure an exceptional guest experience

Qualifications

We look for demonstration of these Values:

• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Benefits

• Medical & Vision Insurance – Blue Cross Blue Shield of Louisiana*
• Dental & Voluntary Insurance – SunLife*
• Flexible Spending Account (FSA) – Through WEX
• 401(k) Retirement Plan – Fidelity, with up to 5% employer match**
• Employee Assistance Program (EAP) – ComPsych
• Free Team Member Meals
• Discounted Parking
• Property Discounts – Restaurants, Gift Shop, and Spa
• Paid Time Off (PTO) Program
• Go Hilton Travel Discounts
• Tuition Reimbursement
• Guild Education Program

Medical/Dental coverage begins on the first of the month following 60 days of employment. 401(k) eligibility begins after 90 days of employment; new hires are auto-enrolled.

About Us

Join an Award-Winning Workplace Culture. At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.