Banquet Server - Seasonal

About the role

The Hotel Roanoke & Conference Center is seeking energetic, service-oriented Banquet Servers to join our team for a seasonal part-time opportunity through January 9th. This position offers the potential to transition into a regular part-time role with employee benefits for team members who demonstrate exceptional performance and commitment. If you enjoy creating memorable guest experiences, thrive in a fast-paced environment, and take pride in delivering outstanding service, we would love to meet you. This is an excellent opportunity to gain valuable hospitality experience at a world-class property.

Schedule

• Primarily PM shifts
• Typical start times begin at 2:00 PM to 4:00 PM, with schedules varying based on event needs
• Shift end times generally around 10:00 PM–12:00 AM but may vary based on event requirements
• Must be available to work weekends and holidays
• Open availability is a plus

Responsibilities

• Set up banquet and event spaces, including table linens, silverware, glassware, napkins, centerpieces, and beverage stations
• Assist with food and beverage service during events
• Pick up and transport food and beverages from service areas to event locations
• Monitor assigned tables and provide attentive, professional guest service
• Respond promptly to guest requests, dietary needs, and special accommodations
• Clear tables and remove used dishes, glassware, and service items during and after events
• Break down event spaces, including bussing tables, removing linens, vacuuming, and restoring rooms to proper standards
• Prepare and maintain coffee stations, break services, and beverage setups
• Ensure food and beverage items meet quality standards before service
• Maintain cleanliness and organization of banquet storage areas, back hallways, and workstations
• Provide guests with general property information and a warm, welcoming experience
• Collaborate effectively with coworkers and other departments to ensure successful events
• Maintain awareness of safety concerns and report hazards immediately

Requirements

• 2–4 years of food service experience, preferably in banquet operations
• Experience in a luxury, upscale, four-star, or five-star hospitality environment preferred
• Knowledge of wine, beer, spirits, and cocktails
• Prior bartending experience is a plus
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail
• Strong communication and interpersonal skills
• A positive attitude and passion for delivering exceptional guest experiences
• Ability to stand for extended periods and carry trays and banquet equipment as needed
• Team-oriented mindset with a willingness to assist wherever needed

Benefits

Seasonal team members who demonstrate strong performance may be considered for ongoing part-time opportunities with benefits.

Pay

$2.80 per hour (tipped position)