Jobs · Management · Pennsylvania

Banquet Server | Part-Time | National Constitution Center

Oak View Group · Philadelphia, PA · 1 mo ago
Management$18–$22/hrPart-time

About the role

OVG is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

A Banquet Server plays a critical role in delivering exceptional guest experiences by providing professional and efficient food and beverage service during events. Primary functions include ensuring guests feel welcomed and attended to, following event specifications and service standards. From setup of banquet spaces to seamless execution of meal service, Banquet Servers maintain an acute focus on detail and hospitality. They work collaboratively with kitchen and event staff to ensure timely delivery of courses, adapt to guest needs in real time, and uphold ambiance and quality. Beyond serving, they contribute to event success by maintaining cleanliness and organization, resetting spaces for subsequent events, and ensuring equipment is cleaned and stored appropriately. Whether it’s a formal gala, corporate event, or wedding reception, this role applies. Banquet Servers are integral in creating a positive impression of the venue and event host, embodying professionalism, efficiency, and a guest-focused attitude.

Responsibilities

  • Read and understand banquet event orders.
  • Provide fine-dining-level food and beverage service to guests for all events, consistent with standards of service.
  • Initiate and maintain friendly and professional contact with guests, ensuring all needs are anticipated and met.
  • Set up and maintain both food and beverage stations in various locations throughout the building consistent with standards of service.
  • Maintain an inventory for both food and beverage stations.
  • Maintain all event areas and front-of-house staging areas in a tidy and organized manner.
  • Participate in both the setup and cleanup of food and beverage service items.
  • Work independently during slower times.
  • Perform safe work by helping to create a safe and clean work environment.
  • Have a high level of social contact and deal often with patrons.
  • Ensure that work is accurate and complete.
  • Maintain a customer-focused, positive, and professional attitude.

Qualifications

  • High school diploma or equivalent GED strongly preferred; equivalent experience may be substituted.
  • 6 months to 1 year of work experience in events, banquets, or restaurants preferred.
  • Must be able to lift, push, pull, or carry heavy objects often.
  • Ability to carry at least 8 entrees per tray.
  • Ability to work a flexible schedule, including nights, weekends, and select holidays.
  • Knowledge of basic arithmetic (addition, subtraction, multiplication, and division).
  • Must be punctual with consistent attendance.
  • Must be able to respond to simple complaints or inquiries from customers.

Benefits

  • 401(k) Savings Plan
  • 401(k) matching

Pay

Hourly rate of $18.00–$22.00; tip eligible.

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