Banquet Server - Mayo Civic Center

About the role

This is a hands-on position, providing the highest degree of professional catering service to guests with the goal of achieving customer satisfaction and retention.

Responsibilities

• Reports for work in proper uniform according to the scheduled time.
• Follows instructions for each event as given by the Food & Beverage Manager and/or Banquet Captain.
• Assists with collecting all banquet equipment to include flatware, china, glassware, and serving pieces needed for each event.
• Assists with preparing garnishes, beverages, condiments, and breads.
• Assists with cleaning and filling salt and pepper containers, sugar dishes, creamers, etc.
• Assists with preparation and set-up of event room when necessary.
• Prepares tables with place settings as instructed by the Food & Beverage Manager and/or Banquet Captain.
• Attends pre-function meeting for briefing of event details.
• Provides friendly and courteous customer service at all times.
• Remains at assigned station and perform duties as assigned according to each event.
• Reports any customer concerns and/or complaints to Banquet Captain.
• Breaks down tables and banquet equipment after each event.
• Cleans and returns serving pieces to proper storage area.

Qualifications

• Minimum of six (6) months’ work experience in service-oriented environment.
• Knowledge of catering services and terminology.
• Strong guest service skills.
• Ability to get along well with others.
• Ability to receive and carry out instructions in a timely manner.

Benefits

• Compensation: Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
• RANGE: $20-$21/hr

Working Conditions

• Location: On Site
• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.