Banquet Server | Hotel Celare, a Marriott Tribute Portfolio

Responsibilities

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
• Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
• Greet guests as they arrive and assist them with seating at tables.
• Take and retrieve guests' alcoholic beverage orders, utilizing suggestive selling techniques, when specified on function requirements.
• Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards and function requirements.
• Anticipate guests' needs, respond promptly, and acknowledge all guests; always maintain positive guest relations.
• Handle guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas.
• Other duties as assigned.

Qualifications

• Previous experience in banquet operations and/or hospitality preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• High school graduate or equivalent, some college preferred.
• Minimum age requirement to serve alcoholic beverages.
• ServSafe and/or food safety training.
• Alcohol awareness training (such as TIPS).
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

About the Role

The Banquet Server ensures quality customer service to our guests during events and banquets. Set up assigned tables, retrieve and serve beverages and food orders to guest tables according to hotel specifications and group requirements; maintain cleanliness and condition of the work areas and equipment.

About Shaner Hotel Group

Shaner Hotel Group is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!

About The Team

Join the Team at Hotel Celare, A Marriott Tribute Portfolio – Where Innovation Meets Hospitality. Shaner Hotels is offering an exciting opportunity to be part of something extraordinary. Welcome to Hotel Celare—a vibrant new destination in the heart of Cincinnati’s innovation corridor. Perfectly situated overlooking the University of Cincinnati and just minutes from downtown, our hotel is located in The District at Clifton Heights, where culture, creativity, and community converge. Our thoughtfully designed spaces reflect a modern, energetic vibe—from the dynamic lobby to sunlit event spaces that open onto a wraparound terrace, perfect for any occasion. Guests and locals alike gather here to enjoy diverse culinary experiences, such as The Vick Rooftop Bar, and Iris Café. Whether it’s an energizing session in our 24/7 fitness center or a relaxing stroll through the surrounding shops and cafés, Hotel Celare is more than just a place to stay—it’s a vibrant hub for those with a curious spirit and a passion for connection. Be part of Cincinnati’s newest hospitality experience. Join us at Hotel Celare—where every day is an invitation to explore, connect, and thrive.