Banquet Server

The Opportunity

As a Banquet Server, you will have the opportunity to make a significant impact on the guest experience and the quality of service that will be extended to visitors, students, faculty and staff on a daily basis. The Banquet Server primarily provides a consistent and professional delivery of customer service to guests, including full restaurant table service. As a customer-facing member of the team, the Banquet Server embodies the values and work ethic of the entire staff. They will serve as a positive reflection of USC and its commitment to Trojan principles.

Accountabilities

• Provide professional delivery of food and beverage service to faculty, staff, students and guests. Takes accurate food and beverage orders and provides suggestions to customers based on established menus.
• Provides basic hot and cold food and beverage preparation service from recipes.
• Serves food and beverages to customers. Checks food and beverage orders for accuracy before they are presented to customers. Maintains established presentation standards for food and beverages. Attends to customers during their dining experiences and provides excellent customer service.
• Congducts service transactions. Accepts and processes payments for food and beverages in compliance with cash handling policies and procedures, and university and department guidelines.
• Stocks and maintains all supplies, food, items, and utensils.
• Assists in set-up and break-down of dining room/event.
• Delivers food items to various locations on university campus and offsite catering events.
• Maintains cleanliness of facilities. Buses tables, as necessary.
• Assists in kitchen sanitation program. Complies with standard food handling and sanitation procedures.
• Adheres to department service standards and to all health, safety, and university rules and regulations.
• Attends and participates in meetings as required.
• Reports to station, ready to work at the time work assignment is scheduled to begin.
• Performs other related duties as assigned or requested.

Requirements

• Education: High school diploma not required.
• Experience: 1 year.
• Knowledge of food handling and sanitation procedures.
• Demonstrated customer service experience.
• Experience working in a fast paced environment.
• Ability to effectively communicate in English.
• Must be 18 years of age or older.
• Ability to lift up to 50 lbs.
• Presents oneself professionally, in line with hotel environment.
• In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.
• Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.

What We Prefer

• A high school diploma or equivalent.
• 2 years in a high volume restaurant operation.
• Knowledge of craft beers.
• Experience in a gastropub environment.

The Trojan Family Rewards

We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit here.

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