Banquet Server

Essential Duties And Responsibilities

• Provide guests with the highest quality service to exceed their expectations
• Set up events according to recommended standards and Event Order specifications while presenting an attractive and elegant space
• Clear spaces after events and begin resetting as appropriate
• Cater food, beverages and supplies to other areas including Prairie Island
• Maintain cleanliness and order in event spaces and banquet work station
• Complete daily and weekly cleaning as assigned
• Operate point-of-sales system and handle cash and cash equivalents
• Aid the Boat Captain with various cleaning and maintenance of the boat

Knowledge And Certification, Skills And Abilities

• Preferred: High School Diploma/GED or equivalent experience, 1-year wait staff experience, previous guest service experience in a similar “teamwork” environment, previous cash handling experience
• Skills Required: Strong organizational skills, excellent verbal and interpersonal communication skills, above average math skills
• Abilities Required: Ability to work fast and efficiently, ability to follow established dress code policies and practice good personal hygiene, ability to interact with guests, coworkers and management in a professional and courteous manner, ability to serve both internal and external customers, ability to adapt quickly to changing priorities

Physical Demands

• Must be able to walk and/or stand and exert fast-paced mobility for periods of up to 8 hours
• Must have a good sense of balance, and be able to bend and kneel and stoop
• Must be able to push, pull and grasp objects routinely
• Must be able to independently lift 25+ pounds routinely
• Must have the ability to perform repetitive hand and wrist motions
• Must have good eye hand coordination
• Must be able to operate foot pedals

Working Environment

• Work is performed throughout the property (indoors and outdoors)
• May include excessive noise, flashing lights, frequent loud noises and cigarette smoke
• Must be able to work in cramped, tight quarters
• Willingness to work a flexible schedule including all shifts, weekends and holidays
• Occasionally overtime may be required
• Occasionally must deal with angry or hostile individuals
• High volume direct public contact