Banquet Server

The Oyster Point Hotel in Red Bank, NJ is seeking a Part-Time Seasonal Banquet Server to join our team at our beautiful Navesink River-front properties.

About the role

At our boutique hotels, our renowned food and beverage program is an integral piece of the Hotel experience. Our customers are our focus, and positive guest interactions are essential. Every hotel employee is a guest relations ambassador, every working minute of every day.

Pay: $20.00 to $23.00 per hour.

Responsibilities

• Set up banquet room as instructed by department leadership, including but not limited to linen, tables, beverage bars, stations, buffet equipment, service ware, and glassware
• Serve food and/or beverages in a friendly, courteous, and professional manner according to hotel standards of quality
• Attend pre-event meetings to learn function particulars, including guest and hotel expectations
• Greet guests and respond to requests in a friendly and courteous manner
• Serve food and/or beverages in the order and to the expectation of department leadership to ensure consistency throughout the banquet
• Promptly remove dishes as guests complete each course and/or meal at the end of the function
• Abide by all state, federal, and corporate requirements pertaining to serving alcoholic beverages
• Replenish beverages as necessary and check with guests for overall satisfaction
• Identify customer special dietary needs and special requests, communicating such needs to the kitchen staff
• Reset banquet room according to department leadership specifications to ensure readiness for the next function
• Comply with attendance rules and be available to work on a regular basis
• Maintain work habits that meet or exceed hotel standards for procedures, dress, grooming, punctuality, and attendance
• Adhere to hotel security policies and procedures, including key controls, bank envelope protocols, lifting heavy objects, using chemicals, and reporting safety hazards
• Perform other related duties as assigned

Requirements

• Must be at least 18 years of age to serve alcoholic beverages
• Knowledge of federal, state, and local liquor laws
• Must be able to obtain and retain an ABC License with the town of Red Bank
• Verbal and written ability to communicate effectively in English
• Basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette
• Knowledge of appropriate table settings and service ware
• Self-starting personality with an even disposition
• Ability to work effectively in a team environment
• Superior customer service and interpersonal skills
• Must be able to work a flexible schedule including nights, weekends, and holidays as needed

Physical Requirements

• Ability to transport up to 25 lbs. through a crowded room on a continuous basis throughout the shift
• Hearing and visual ability to observe and detect signs of emergency situations
• Ability to climb stairs, bend, reach above shoulders, kneel, twist, and grip items while carrying up to 25 lbs.
• Must be able to stand and walk for extended periods of time
• Must be able to respond to visual and auditory cues (telephone, radio)
• Ability to operate beverage equipment, e.g., coffee maker, rolling carts