Banquet Server

About the Role

This position is responsible for providing the highest quality of food and customer service to our guests.

Responsibilities

• Serve food and beverages to guests according to defined standards, ensuring each interaction reflects exemplary customer service.
• Safely carry trays and push or pull hot boxes, carts, speed racks, and other equipment as required to support service needs.
• Ensure food quality and presentation are outstanding prior to delivery, following established procedures and standards.
• Follow all food safety and sanitation requirements as directed by management.
• Maintain a professional appearance and adhere to uniform standards.
• Assist with all event preparation and close-out protocols as assigned.
• Create a warm and friendly environment of hospitality towards guests and co-workers.
• Commit to a minimum of 6 shifts per month in addition to Football games.
• Perform special projects and assignments as business dictates.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Qualifications

• High School Diploma or equivalent.
• 1-2 years of relevant serving experience.
• Experience in hospitality, high-volume catering, or full-service dining (preferred).

Skills

• Maintain a professional image and positive demeanor at all times.
• Superior customer service and communication skills.
• Strong organizational skills with attention to detail.
• Ability to work effectively as a team member in a fast-paced environment.
• Punctual and reliable for all scheduled shifts, including weekdays, weeknights, weekends, and holidays.

Physical Demands

• Ability to stand or walk for long periods of time.
• Ability to carry heavy trays, lift, and move 40 pounds or more.
• Safely push and pull hot boxes, carts, speed racks, and other heavy equipment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

• Fast-paced environment.
• Densely populated on event days.
• The noise level in the work environment is usually loud on event days.

Certificates, Licenses, Registrations

• Required to obtain a passing score on TEAMs training.