Banquet Server

About the role

To serve food and beverages as ordered, to banquet functions guests, as well as set banquet rooms.

Essential Duties

• To understand and respond to all guest needs and requests in a timely and professional manner.
• To greet all banquet functions guests in a professional and sincere manner.
• To set-up and replenish all buffets and food stations, including coffee breaks.
• To set-up and break-down all banquet functions.
• To provide prompt, efficient, and gracious customer service to banquet functions guests, including serving cocktails and food during reception hours; handling cash bar transactions; serving all food and beverages during functions; and assisting to bus tables, as service requires.
• To assist, as directed, with room set-up and breakdown, including setting and decorating tables; folding napkins; preparing condiments; filling salt, pepper, and sugar containers; and breaking down and storing tables and chairs.
• To be completely familiar with prospectus sheet and menu for each banquet function, prior to service.
• To communicate all concerns with Banquet Captain.
• To perform all side duties as directed.
• To follow all policies and procedures of the banquet department and the Temecula Creek Inn.
• To immediately report all suspicious occurrences and hazardous conditions.
• To maintain the cleanliness and safety of work areas at all times.
• To practice safe work habits at all times, to avoid injury to self and others.
• To comply with company and departmental safety rules and regulations, including the proper handling of all relevant equipment.
• To attend all mandatory meetings, as directed.
• To perform other tasks, including cross-training, as directed.

Requirements

Knowledge + Education: High school diploma or equivalent required. English fluency required. Must have minimum one-year similar experience. Must know fundamentals of beverage mixing, inventory and pars, and glass types and uses. Must have large drink recipe knowledge. May be required to have a valid California driver's license, and to show proof of personal automobile insurance coverage. Hotel experience preferred.

Skills

• Detail oriented, organized and efficient, safety minded.
• High quality standards for production and service.
• Strong verbal communications skills.
• Courteous, friendly, and professional manner.
• Good team player.
• Customer service focus.
• Able to work productively with little supervision.
• Trustworthy and reliable.

Physical Demands

• Stands/walks short distances throughout shift.
• Frequently required to handle and carry ice tubs, beverage cases, and other objects weighing up to 50 lbs. over short to long distances.
• Frequently required to handle and move objects weighing up to 200 lbs. over short to long distances, using appropriate hand trucks and carts.
• Routinely required to handle and move objects weighing up to 400 lbs. over short to long distances, using appropriate hand trucks and carts.
• Bends, stoops, reaches, pushes, and lifts to perform routine job tasks.
• Uses stairs frequently, throughout shift.

Pay

16.50 per hour