Banquet Server

About the role

The Banquet Server presents food and beverages to guests, ensures all guest needs are met, and provides proper service. As directed, you may also perform bartending duties including mixing and serving both alcoholic and non-alcoholic beverages following standard recipes and measurements. The role involves setup and tear-down of equipment for meetings and food and beverage functions in banquet and training rooms.

You will practice, support, and maintain the Mission, Vision, and Values of Spokane Tribe Casino, providing service within established policy and procedure, and in accordance with event BEOs.

Responsibilities

• Present food and beverages to guests
• Perform bartending duties as directed or assigned
• Provide excellent guest service and promote positive guest relations
• Meet deadlines as needed
• Stock, store, and care for all banquet equipment
• Assist in washing and stocking glassware and utensils
• Clean banquet and storage areas as needed
• Ensure banquet areas are clean and restocked
• Smile and engage guests and team members with a positive, professional demeanor
• Create, maintain, and facilitate a positive work environment
• Demonstrate efficient and healthy work habits
• Demonstrate knowledge and skill in alcohol safety awareness
• Demonstrate working knowledge of P.O.S. systems
• Exhibit quick and efficient serving skills
• Exhibit working knowledge of health & safety standards and regulations
• Perform other duties as assigned

Requirements

• Must be at least 21 years of age
• High School diploma or GED equivalent preferred
• One (1) year restaurant/deli experience preferred
• Obtain and maintain a valid WA State Health Card/Food Handlers Permit
• Obtain and maintain a valid MAST certification
• Ability to secure and maintain STATE OR TRIBAL Gaming License
• Read, write, and speak English fluently
• Demonstrate flexibility to work various shifts
• Strong guest service and problem-solving skills
• Able to multitask in a fast-paced environment
• Must be able to tolerate areas containing varying noise, smoke, and temperature levels

Skills

• Effective communication skills (written and verbal)
• Working knowledge of P.O.S. systems
• Alcohol safety awareness
• Quick and efficient serving skills
• Health & safety standards and regulations