Banquet Server
Sonesta International Hotels · Cambridge, MA · 1 mo ago
Manufacturing$9.39–$11.39/hrPart-time
About the Role
Serve meals to patrons for banquet and catering functions at Sonesta International Hotels, the 8th largest hotel company in the U.S. Our diverse portfolio spans full-service and focused hotels in major cities, delivering service with passion and experiences that connect.
Responsibilities
- Prepare function rooms for banquet events, including setting tables and place settings.
- Serve drinks to guests and garnish/decorate dishes prior to serving.
- Observe diners to respond to additional requests and determine when meals are completed.
- Suggest desserts, beverages, and after-dinner drinks.
- Perform food service tasks such as ladling soup, tossing salads, portioning desserts, and brewing coffee.
- Clear and reset tables at the conclusion of each course.
- Adhere to Sonesta Service Standards, Safety, and Sanitation Standards.
- Deliver passionate and engaging service, anticipating guest needs and exceeding expectations through the GUEST model:
- Greet or welcome everyone warmly with a smile.
- Use eye and ear contact and the guest’s name.
- Establish and anticipate needs.
- Solve and own all requests or complaints.
- Thank everyone.
- Adhere to uniform and grooming standards.
- Perform other duties or projects as requested by management.
- May be required to work nights, weekends, and holidays.
Pay
Anticipated base pay range: $9.39 to $11.39 per hour. Offer may vary depending on job-related knowledge, skills, and experience.
Benefits
- Medical, Dental, and Vision Insurance.
- Health Savings Account with Company Match.
- 401(k) Retirement Plan with Company Match.
- Paid Vacation and Sick Days.
- Sonesta Hotel Discounts.
- Educational Assistance.
- Paid Parental Leave.
- Company-Paid Life Insurance.
- Company-Paid Short-Term and Long-Term Disability Insurance.
- Various Employee Perks and Discounts.
- Hospital Indemnity, Critical Illness, and Accident Insurance.