Banquet Server

The Asbury Ocean Club offers effortless living with residential homes, a Beach Club, a boutique hotel, and an unmatched suite of amenities. This unique blend of intimacy and grandeur defines every stay in one of our 54 guest rooms, featuring magical views, soaring ceilings, and private balconies. The Asbury Hotel merges Asbury Park's Victorian-era history, rock-n-roll present, and modern future into a vibrant social hub, complete with lively bars, an outdoor movie theater, and a renowned rooftop lounge.

About the role

At The Asbury Hotel, the Banquet Server works in one of Asbury Park's most spirited dining environments, where great food meets a laid-back, welcoming energy. Under general supervision, you will provide prompt and courteous food service to customers, ensuring every guest feels like a regular. This role requires genuine hospitality, quick instincts, and a passion for creating memorable experiences.

Responsibilities

• Read BEO (Banquet Event Order) and know how to complete a set-up.
• Set tables in assigned area correctly and uniformly.
• Keep station neat and clean while servicing guests per established policies and procedures.
• Use proper in-room clearing and aisle tray break-down for buffet or other special food service tables and equipment.
• Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables and equipment.
• Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
• Follow all guest check and money-handling procedures when serving à-la-carte and beverage orders.
• Complete assigned sidework.
• Remain attentive to customers throughout the entire dining experience, adhering to or exceeding service standards at all times.
• Work flexible shifts, including mornings, afternoons, evenings, weekends, and holidays.
• Local travel for outside catering functions may be required.
• Perform all other duties as assigned, requested, or deemed necessary by management.

Requirements

• High school education or equivalent.
• Previous experience in a similar position for 3 months or longer.
• Basic knowledge of customer service principles, food service functions, and restaurant and kitchen operations.

Skills

• Ability to lift trays, dish racks, and glass racks (20–40 lbs).
• Ability to push carts, Queen Marys, hotboxes, and portable bars (50–100 lbs).
• Ability to carry trays, dish racks, and glass racks using both hands (20–40 lbs).
• Ability to punch buttons, grasp items, and balance and carry trays loaded with food and beverages.
• Bending/kneeling to lower-level cabinets and lift trays.
• Mobility to maneuver in narrow areas and between seated guests.
• Continuous standing (100% of scheduled time) to service guest functions.
• Climbing approximately 12 steps (20% of an 8-hour shift).
• Moderate comprehension and literacy to read use records and special requests.
• Ability to perform multiple tasks simultaneously and follow verbal and written instructions.
• Strong communication skills, both verbal and written.
• Highly organized with attention to sound and sight details in crowded and noisy situations.
• Ability to use tact and understanding when handling customer service problems, including stressful and highly emotional situations.

Environment

• Physically strenuous, prolonged standing, walking, lifting, and carrying throughout the entire shift in a 95% indoor environment.
• Exposure to freezer temperatures as low as -10 degrees.

Behavioral Focus

At Sage Hospitality, how we work matters as much as what we do. We are guided by a shared purpose to enrich lives, one experience at a time, and a vision to redefine hospitality. The Asbury Hotel embraces the following brand values:

• Social Hub Identity: Vibrant gathering place for locals and visitors.
• Cultural Fusion: Victorian history + rock-and-roll heritage + modern future.
• Entertainment-Driven Experience: Live music, rooftop events, and more.
• Casual, Playful Lifestyle Hospitality: Laid-back atmosphere with personality, warmth, and fun.
• Innovative, Disruptive Culture: Bold thinking and unconventional choices.
• Personal Growth & Fulfillment Focus: Work that inspires and challenges.
• Community-Engaged, Passion-Led Service: Team members who care deeply about guests, their craft, and each other.

Benefits

• Eligible to participate in the Company’s 401(k) program with employer matching.
• Great discounts on hotels, restaurants, and more.
• Eligible to participate in the Employee Referral Bonus Program (up to $1,000 per referral).

Pay

USD $6.05 per hour.