Banquet Server
Mystic Marriott Hotel & Spa · Groton, CT · 2 mo ago
Management$20–$35/hrFull-time
About the role
Banquet Servers set up banquet rooms and serve food and/or beverages in accordance with established guest service and sustainability standards.
Responsibilities
- Set up banquet room as instructed by supervisor.
- Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
- Serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet.
- Replenish beverages as necessary, and check with guests for overall satisfaction.
- Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
- Respond to guest special requests and resolve guest complaints.
- Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
- Practice safe work habits; wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Requirements
- High School diploma or equivalent.
- Food service experience a plus.
- Ability to remember and recite menu items.
Qualifications
- None specified.
Skills
- Attention to detail.
- Customer service skills.
- Knowledge of safety regulations.
Benefits
- Competitive wages for full time and part time opportunities.
- Medical, Dental and Vision Health Insurance.
- Paid Time Off.
- 401k Company Match.
- Daily Pay.
- Free Basic Life Insurance.
- 24/7 access to TELUS Health, a confidential work-life resource.
- Travel Discounts.
- Commuter Transit and Commuter Parking Benefits.
- Employee Assistance and Wellness Program.
- Education/Professional Development.
- Referral Bonus Program.
Pay
Total Earnings: The base wage for this position is $6.38 per hour, but the expected total earnings inclusive of base wage, gratuities, and service charges, are $20.00 – $35.00 per hour.
Schedule
Work schedule varies and will include working on holidays and weekends. Requires standing for extended periods, walking, pushing, lifting up to 35 pounds, bending and reaching, stooping, kneeling, or crouching.