Banquet Server

About the role

This is a hands-on position, providing the highest degree of professional catering service to guests with the goal of achieving customer satisfaction and retention.

Responsibilities

• Reports for work in proper uniform according to the scheduled time.
• Follows instructions for each event as given by the Food & Beverage Manager and/or Banquet Captain.
• Assists with collecting all banquet equipment to include flatware, china, glassware, and serving pieces needed for each event.
• Assists with preparing garnishes, beverages, condiments, and breads.
• Assists with cleaning and filling salt and pepper containers, sugar dishes, creamers, etc.
• Assists with preparation and set-up of event room when necessary.
• Prepares tables with place settings as instructed by the Food & Beverage Manager and/or Banquet Captain.
• Attends pre-function meeting for briefing of event details.
• Provides friendly and courteous customer service at all times.
• Remains at assigned station and perform duties as assigned according to each event.
• Reports any customer concerns and/or complaints to Banquet Captain.
• Breaks down tables and banquet equipment after each event.
• Cleans and returns serving pieces to proper storage area.

Qualifications

• Minimum of six (6) months’ work experience in service-oriented environment.
• Knowledge of catering services and terminology.
• Strong guest service skills.
• Ability to get along well with others.
• Ability to receive and carry out instructions in a timely manner.

Benefits

• Competitive salary, commensurate with experience.
• A generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.