Banquet Server

About the role

Keswick Hall is an 80-room luxury boutique hotel on 600 acres at the foot of the Blue Ridge Mountains, home to the Keswick Golf Club, Marigold Restaurant by Jean-Georges, a spa, and a sports and aquatics center. The Banquet Server is an essential member of the Food & Beverage team dedicated to delivering the best in service.

Responsibilities

• Prepare coffee breaks, carts and stations with appropriate supplies.
• Organize tables, action stations, buffets, and carts for service.
• Communicate any additional meal requirements or special requests to the kitchen.
• Ensure courses are properly cleared and crumbed in a timely fashion.
• Manage the presentation of tableware so that it is accessible for the guests.
• Recognize and address potential intoxicated, disruptive, or undesirable guests.
• Monitor cleanliness and proper sanitization of tables, stations and service areas.
• Perform other duties as assigned.

Qualifications

• Minimum of a high school diploma (or equivalent) and 0-2 years food & beverage serving experience and/or high volume banquet serving experience. A combination of experience and/or education will be taken into consideration.
• Certified in CPR, First Aid, AED.
• Strong wine, cocktail and menu knowledge.
• Strong knowledge of food & beverage.
• Strong ability to multi-task and observe entire dining room.
• Strong time management skills.
• Excellent communication and customer service skills.
• Strong interpersonal and teamwork skills.
• The ability to be descriptive and engaging in the presentation.
• Must possess the ability to organize and prioritize.
• Ability to work a variety of shifts as will involve days, evenings, weekends and holidays.
• Must be able to go up and down staircase as well as stoop and bend.
• Must be able to lift up to 25 pounds.

Benefits

• Health, dental, vision, life and disability insurance.
• Competitive PTO offering.
• 401(k).