Banquet Server

About the role

Join a dynamic company in the hospitality and service industry where people help drive the success of the business. Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests, and more than 17,000 employees. As the largest owner and operator of private clubs nationwide, Invited manages 130+ country clubs, city clubs, and athletic clubs offering first-class amenities such as championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, and fitness centers.

The Banquet Server is responsible for delivering exceptional food and beverage service to members and guests during events and banquets, ensuring every interaction reflects Invited’s service standards. This role focuses on consistently applying the 3-steps of service—warm welcomes, magic moments, and fond farewells—and is designed for individuals who excel in providing seamless, high-quality service in the dynamic environment of private events.

Responsibilities

• Uphold service training standards, providing exceptional service throughout all events.
• Execute food and beverage orders with a high level of attentiveness and responsiveness.
• Maintain knowledge of menus, including special event features and dietary accommodations.
• Greet members and guests warmly, making them feel welcomed and valued.
• Foster a positive atmosphere through effective communication and proactive service.
• Address any member or guest complaints swiftly using service recovery techniques.
• Prepare and set up banquet areas, ensuring they are organized, clean, and ready for service.
• Complete daily side work, such as stocking supplies and cleaning work areas.
• Support event setup and breakdown, including table arrangements and décor, as needed.
• Assist others as needed and take on additional tasks assigned by management due to the dynamic nature of the club.
• Follow all company, club, and department policies, procedures, and instructions.
• Maintain a high level of professionalism and commitment to excellence in interactions with members, colleagues, and staff.
• Follow safe working practices and ensure compliance with safety guidelines.
• Take initiative in personal and professional growth and maintain required certifications.
• Address and resolve challenges using available resources, collaborating with regional and corporate teams.
• Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success.
• Wear a clean, neat uniform that meets club standards.

Requirements

• A high school diploma or equivalent.
• Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
• Previous experience in food and beverage service, especially in a banquet or event setting.
• Completion of Invited’s F&B Service Training program (preferred).
• Excellent communication skills with the ability to speak clearly and effectively.
• Ability to follow instructions and communicate well with team members.

Physical Requirements

• Must be able to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
• Able to lift, carry, push, and pull up to 100 lbs. occasionally.
• Effective communication skills, including talking and hearing, with sufficient visual acuity.

Tools & Equipment

• Trays
• POS System
• Bottle Opener
• Wine Tool
• Banquet Chairs and Tables

Schedule

Attendance is required as outlined on the weekly schedule. Additional hours, including weekends and/or holidays, are required to meet the demands of the position.

Benefits

While not all roles at Invited are full-time, full-time team members have access to a comprehensive benefits package that includes:

• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs (time off as required by applicable law is also provided for part-time team members)

For full details, visit www.invitedbenefits.com.