Banquet Server

Division Intercontinental New Orleans

About the role

The Banquet Server plays an essential role in creating seamless, memorable events by delivering attentive, professional service to guests. This position directly influences the success of banquets, conferences, weddings, and special events through efficient preparation, service, and cleanup that reflects the highest standards of hospitality.

Responsibilities

• Set up banquet function rooms with linens, China, silverware, glassware, centerpieces, beverage stations, and other required service items.
• Serve food and beverages to banquet guests in a professional and courteous manner.
• Clear tables and remove dishes, linens, and service items following banquet events.
• Ensure proper storage of banquet equipment, supplies, and perishable food items.
• Maintain clean, organized, and sanitary work areas throughout each shift.
• Prepare for upcoming events by folding napkins, restocking condiments, and completing other banquet preparation tasks.
• Provide team support by relieving coworkers for scheduled breaks as needed.
• Greet guests warmly and deliver exceptional customer service.
• Other duties as assigned.

Skills

• Strong guest service orientation and professional demeanor.
• Attention to detail in table settings, cleanliness, and presentation.
• Flexibility to adapt to changing event requirements.
• Effective teamwork and communication skills.

Qualifications

• High School Diploma or equivalent required.
• Prior guest service or server experience preferred; banquet/catering experience a plus.

Benefits

• Medical, dental, and vision (HSA available)
• Company-paid disability & life insurance
• Employee Assistance Program
• Supplemental benefits
• 401(k) with match
• Employee discounts
• Paid vacation & sick time

Requirements

Successful completion of a background check is required prior to employment.