Banquet Server

About the role

At Great Wolf, the Banquet Server exemplifies high dining standards of presentation, set up, and service. The Banquet Server interacts in a friendly and efficient manner with all guests while serving food and beverages.

Responsibilities

• Read, interpret and follow Banquet Event Orders (BEOs) and follow instruction for service from Banquet Captain and/or Manager
• Participate in event setup including; moving and setting tables and chairs, buffet setup, side stations, etc.
• Prepare table settings, condiments, beverages, etc. for the function as dictated
• Communicate with Banquet Captain and/or Manager throughout the function to notify them of changes, special requests, or dietary restrictions to ensure guest satisfaction
• Interact in courteous and professional manner with all function guest to ensure exceptional dining experience
• Deliver food and beverages in a timely, efficient, and professional manner
• Ensure all assigned side-work and pre-work needed for future events is completed before leaving
• Participate in the clean up after all functions including; floors, dishes, equipment and supplies have been properly cleaned and stored as appropriate

Requirements

• Some High School education or equivalent
• Must be flexible regarding scheduling based on business demands
• Successful completion of criminal background check and drug screen

Qualifications

• Previous server experience
• Proven teamwork
• Projects professional image that inspires trust and confidence
• Enthusiastic and positive energy

Benefits

• Medical, Dental, and Vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401K with employer match
• Paid vacation time off
• Paid parental leave
• Discounted vacations
• Employee referral incentives
• Access to Great Wolf University for on‑the‑job training, functional, and leadership training
• Holistic wellness program and technology
• Employee Assistance Program
• Employee Relief Fund
• Diversity and inclusion programs that make everyone feel welcome and recognized

Pay

Pay Rate: $18.50 per hour. An employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.

Schedule

• Full-time, part-time, and flexible scheduling available
• Flexible scheduling offered as part of well‑being programs