Banquet Server

About The Role

This position coordinates food and beverage experience for members and event attendees. This includes presentation of the dining space, timing of the courses served, maintaining a friendly and professional demeanor and the presentation of a spotless image. It requires a positive attitude at all times, a willingness to help others and above all else, a desire to satisfy our members and their guests. A professional appearance of clean and pressed uniform, excellent hygiene and good grooming is a must for this position.

Responsibilities

• Adheres to established rules and regulations of Druid Hills Golf Club while working scheduled shifts
• Performs related banquet set-up tasks
• Provides immediate attention to all guests upon seating them
• Takes beverage orders and serves food in specified station
• Pours and refills wine, coffee, water and other beverages served with and after the meal
• Empties and clears soiled dishes as needed
• Cleans all assigned work areas in Kitchen and banquet areas
• Advise supervisor of any member or guest complaints as soon as they occur
• Assists in closing functions by performing various tasks such as removing linen, busing glasses, dishes, silverware, etc., and re-setting the room for next function. (Include moving of furniture, chairs and tables.)
• Attends staff meetings including pre-service (line-up) sessions
• Assures that all state and local laws and Club policies and procedures for the service of alcoholic beverages are consistently followed
• Thanks members and guests; invites them to return
• Consistently follows all sanitation-related requirements, including those related to personal hygiene
• Maintains highest level of service for banquet functions
• Maintains highest level of cleanliness and good repair of all dining rooms, service workstations, dining utensils, equipment and glassware including common and storage areas
• Fulfills all guidelines in the Clubhouse Service Procedure Handbook. Including instructions on table setting, order taking and sequence of service
• Practice "Teamwork."
• Maintains positive attitude with all staff and members. Greets all members by name when possible. Maintains eye contact and use proper vocabulary when speaking with members. Avoids all negative comments
• Anticipation and compliance of the member's needs by providing them with immediate attention. Displays a sense of urgency with all tasks
• Performs other duties as required

Requirements

• Knowledge of all order on arrival menu items, preparation methods, ingredients, garnish and wine list
• Knowledge of role during emergency situations. Aware of fire and life safety procedures
• Ability to execute all service types successfully, i.e.; Russian, French, American Banquet, etc
• Ability to stand for long periods of time, bending, reaching, and the ability to carry trays of food weighing 25-50 pounds at times is required
• Must have a positive attitude at all times, a willingness to help others and above all else, and a desire to satisfy our members and their guests. A professional appearance of clean and pressed uniform, excellent hygiene and good grooming is a must for this position
• Prior banquet experience is preferred
• The ability to read, write and execute basic math skills are necessary
• High School diploma or GED is required

Benefits

• Medical, Dental, Vision, and Life Insurance
• Short-term and long-term disability insurance
• Paid Time Off (PTO)
• Verizon Phone Bill Discounts
• Hertz Rental Car Discounts
• Employee Scholarship Opportunity
• Employee Assistance Program