Banquet Server

About the role

The Banquet Server reports to and is under the direction of the Banquet Manager. This position is responsible for proper set-up, service, and breakdown at assigned events, providing exceptional hospitality throughout events.

Responsibilities

• Complies with the club's policies and procedures as established in the employee handbook.
• Performs related banquet set-up tasks.
• Provides immediate attention to all guests upon seating them.
• Takes beverage orders and serves food when necessary.
• Pours and refills wine, coffee, water, and other beverages served with and after the meal.
• Clears soiled dishes as needed.
• Cleans all assigned work areas in kitchen and banquet areas.
• Advises the banquet manager or management of any member or guest complaints or special requests as soon as they occur.
• Assists in closing functions by performing tasks such as removing linen, busing glasses, dishes, silverware, etc., and re-setting the room for the next function when necessary.
• Attends staff meetings including pre-service sessions.
• Ensures compliance with all state and local laws and club policies for the service of alcoholic beverages.
• Thanks members and guests as they leave the club.
• Follows all sanitation-related requirements, including those related to personal hygiene.
• Greets members and guests by name with a smile and eye contact.
• Maintains a professional behavior and appearance at all times.
• Works all major club events, including Mother's Day, Easter, Club Fireworks Event, Thanksgiving, and Christmas.
• Completes other appropriate work assignments as requested by the Banquet Manager or other Managers.

Requirements

• Must be 18 years of age or older.
• Must have good communication skills, including understanding and speaking English.
• Able to meet the physical demands of the position, including standing, sitting, and lifting/moving items over 20 pounds (sometimes up to 35 pounds).

Continued employment remains on an "at-will" basis.