Banquet Server

Located in Johnson City, Texas, Carter Creek Winery Resort & Spa offers authentic Texan hospitality. In addition to a premiere winery inspired by a founding family of Texas Wine Country, the resort features a restaurant/brewery along with banquets and other special events to create a blend of dining experiences. Carter Creek Winery Resort & Spa is operated by the Carter Hospitality Group with 25 years of experience in the hospitality field.

About the role

Provides food and beverage services to guests in a friendly, efficient, and professional manner, ensuring a positive experience for all patrons.

Responsibilities

• Review appropriate event order to become familiar with menu and service order and procedures prior to start of function.
• Complete required set up/preparation of function room/service area prior to scheduled activity.
• Inspect all equipment prior to, during, and at the end of each function.
• Report any deviation from standards to Captain/Supervisor.
• Inventory materials and supplies at beginning of shift; obtain quantities necessary to support forecasted levels of business.
• Prepare coffee, iced/hot tea, and other beverages as required.
• Check all plates prior to service for accuracy, completeness, appearance, and presentation.
• Serve food and beverages to guests; replenish as needed.
• Monitor guests, anticipate needs, respond to requests, and ensure satisfaction.
• Monitor guest alcohol consumption to prevent over-indulgence and ensure safety.
• Clear tables and break down function rooms after completion of banquet food service activity.
• Complete assigned end-of-shift duties.
• Assist other staff members as needed to ensure optimum service to all guests.
• Perform other duties as assigned by the Manager.

Requirements

• Minimum of 1+ years of restaurant experience in hospitality or similar environment.
• Prior experience in a fast-paced, customer service/hospitality industry is preferred.
• Able to work flexible schedule, including weekends.
• Strong customer service skills.

Qualifications

Must be obtained/current upon hire and maintained for duration of employment:

• TABC Certification
• Food Handler Certification

Benefits

• Employee discounts
• Referral program

Schedule

• Must be available to work weekends, mainly in the morning, with the possibility of some evening shifts.
• Flexible scheduling.
• Additional work available in other service outlets.

Established in 2011, Carter Hospitality Group, LLC is a family-owned hospitality company with 4 hotels and resorts as well as 3 wineries across the United States. The company manages and owns a portfolio of luxury properties and serves as the owner-franchisee for Radisson Hotel Orlando Lake Buena Vista South in Orlando, Florida.