Banquet Operations Assistant

Pay

Starting Pay Range: $17.00‑19.00 hourly

Schedule

Flexible shift

About the Company

We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for six consecutive years. Complementing this flagship property, we operate satellite casinos such as YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Our portfolio also includes convenience stores, three 18‑hole PGA‑level golf courses, and other unique ventures.

Responsibilities

• Provide administrative support to the Banquets function.
• Order essential supplies for upcoming functions, including office supplies, non‑alcoholic and alcoholic beverages, snack breaks, and service wares for the department.
• Consistently demonstrate an in‑depth knowledge and understanding of banquet procedures, policies, and software systems.
• Accurately review all BEOs for front‑of‑the‑house and back‑of‑the‑house and make all changes from the change log to eliminate missed items.
• Verify that all BEOs from the previous day were rung in correctly and filed in accordance with the Sales Manager’s requirements.

Requirements

• High School Diploma or equivalency (required).
• At least 2 years of administrative/clerical experience in an F&B/Banquets environment, or an equivalent combination of experience and secondary education/applicable training.
• Exceptional professional judgment and discretion in handling sensitive information, including financial, personnel, and other confidential data.
• Ability to stand/walk for long periods of time and lift up to 35 lb.

What We Value

• Positivity – team members who are passionate to learn, energetic, and eager to grow in a professional, team‑oriented environment focused on guest service.
• Growth Opportunities – hands‑on training and support to advance your career.
• Empowerment – learning opportunities, career‑growth potential, and recognition of outstanding performance.

Benefits

• Paid weekly
• Variety of schedules
• Paid time off
• Tuition assistance
• Career‑building professional development
• Discounts from dining to fuel to concerts
• Team Member appreciation events
• Quality healthcare and dental benefits
• Robust 401(k) retirement plan
• Dealer School Finance Scholarship Program
• Comprehensive medical, dental, and vision plans
• Life insurance
• Paid holidays
• Team member assistance programs
• On‑site 5,000‑square‑foot medical center
• Complimentary shuttles
• Training programs and career development initiatives