Banquet Manager

Responsible for

• Coordination and supervision of the day-to-day delivery for events held in the Emily Hotel.
• Overseeing and maintaining a service and supervisor philosophy which serves as a guide to respective staff.
• Working closely with the Executive Chef, Director of Food & Beverage, and Sales Team to monitor the effectiveness of the services and products offered.

Banquet Manager Responsibilities

• Planning and assisting in the execution of all contracted events in banquet, meeting room, and bar/restaurant outlets to the standards of The Emily Hotel.
• Providing lateral service to other Food and Beverage operations as needed.

Perks & Benefits

• Competitive pay and a Comprehensive Benefit Package
• Health Saving Account, Flexible Saving Account, Employee Assistance Program
• Annual Education Allowance
• Generous Referral Program
• Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel and The Emily Hotel

What Will You Do?

• Provide warm, humble and knowledgeable service throughout the property.
• Be an active participant in all outlets of during service as needed.
• Liaise with hotel, restaurant, and banquet operations teams to ensure a seamless guest experience.
• Conduct pre-shift meetings with staff and review all information pertinent to the day’s business.
• Participate in the preparation of weekly schedules in accordance with staffing guidelines and labor forecasts and adjust schedules throughout the week to meet the business demands.
• Understand and follow the Collective Bargaining Agreement guidelines.
• Maintain current and accurate knowledge of the menu offerings.
• Streamline the efficiency of all event station and bar layouts.
• Oversee the preparation of all things banquets and ensure quality of product served.
• Develop education procedures & documents for execution of banquets and events, including reeducation of current staff as needed.
• Inspect grooming and attire of staff and rectify any deficiencies.
• Review daily sales and resolve discrepancies with Accounting/Sales teams as needed.
• Communicate additions or changes to the assignments as they arise throughout the shift.
• Inspect, plan and ensure that all materials and equipment are in complete readiness for service.
• Inspect all aspects of the restaurant environment ensuring compliance with standards of cleanliness and order.
• Rectify all deficiencies.
• Ensure all employees are fully trained in their job functions, assist with onboarding of new staff.
• Review par levels of supplies and equipment. Complete requisitions to replenish.
• Anticipate guests needs and promote positive guest relations through name recognition at all times.
• Monitor and handle all guest complaints.
• Ensure that all staff closing duties are complete before staff sign out.
• Complete work orders for maintenance repairs and submit to Engineering.
• Contact engineering for urgent repairs.
• Prepare and submit daily payroll tips and review hours worked for bi-weekly payroll.
• Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
• Open availability including nights, weekends, and holidays as needed.
• A 5-day work week is expected with both administrative and on-the-floor shifts (subject to change for holidays, special events, or pop-ups).
• Support and adhere to scheduled staff trainings and hotel meetings as communicated by Director of F&B.

About The Company

• The Emily Hotel
• The Emily Hotel is a boutique hotel inspired by art and woven in nature.
• The core of Emily’s offering is exceptional delivery of well-designed lifestyle spaces.
• Onni
• For over half a century, Onni has been building communities for people to live, work, and play.
• Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction.

Salary Range

$70K - $75K / Salary

How To Apply

Please apply through the link on the job posting and attach your resume and any other required documents.