Restaurant Events Manager

Key Responsibilities/Accountabilities

• Screen all calls and email requests for larger parties and respond in a timely manner.
• Produce contracts based on food and beverage selections and all other details provided by guest/event hosts/assistants.
• Follow up on the success of the event and provide clients with all requested receipts.
• Produce monthly PDR Sales report and forward to the office.
• Monitor what works and what doesn’t and communicate your observations and suggestions for improvements to the General Manager.
• Continually suggest new offerings for dining room guests based on demand and guest’s comments and feedback and/or current trends (suggestions for new menu options, brunch offerings, cocktails, etc.) and present to Chef and General Manager.
• Aid in the training of all new hired and existing staff and training materials generation.
• Assist with event service staff and oversee the service and flow during scheduled events or ensure coverage.
• Communicate all guest-related issues or requests to the appropriate service staff and culinary team and guide them towards succession.
• Personalize service by leading by example - using guest’s name, building relationships with guests to achieve loyalty and build regular clientele, checking on satisfaction by being involved and speaking with every single guest dining with us.
• Host weekly BEO meetings with the Chefs and General Manager to ensure alignment, collaboration, and efficient coordination among departments, leading to successful and well-executed events.
• Act as the primary point of contact between vendors. Facilitate effective communication to ensure all parties are aligned on expectations, timelines, and requirements.
• Conduct a post-event evaluation to assess the event's success, gather feedback from attendees, vendors, and team members, and use this feedback to identify areas for improvement in future events.
• Direct daily work activities of all scheduled staff – floor plans, section assignment, side work, etc.
• Continually review performance of all staff - address shortcomings and recognize success.
• Support and work closely with General Manager and AGM so as team you uphold the service and hospitality standards in the restaurant.
• Understand, follow, and direct others in current safety procedures.
• Maintain quality of food and beverages, suggest promotions, and bring revenue increase ideas, train staff on up selling, build guest loyalty by touching every single table, monitor schedules and actual hours worked, etc.
• Monitor and manage registers between shifts – make sure there is always petty cash and change available for operation.
• Enforce federal, state, and local laws including health & labor.
• Monitor and ensure the accuracy of menus, wine list, beer and house cocktail lists and POS postings.
• Participate and monitor Avero reports regarding the daily performance of the restaurant.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
• Attend all necessary meetings scheduled