Banquet Lead
Mohegan Sun · Wilkes-Barre, PA · 1 mo ago
ManagementPart-time
Responsibilities
- Supervise designated functions performed by Banquet Servers to ensure efficient and elegant food and beverage service.
- Serve courses from kitchen and service bars; garnish and decorate dishes.
- Observe guests to respond to additional requests and determine when meals have been completed.
- Total bills, present checks, and accept payment.
- Ladle soup, make salads, portion desserts, brew coffee, and perform other services as determined by establishment size and practices.
- Clear and reset counters or tables at the conclusion of each course.
- Verify legal drinking age and check acceptable identification for guests appearing under 30 who attempt to purchase alcoholic beverages.
- Understand the effects of alcohol on the body and exercise good judgment when serving alcoholic beverages.
- Perform service duties for other servers by picking up orders from the kitchen and delivering them.
- Check other servers’ tables and provide assistance as needed.
- Work shifts up to 8 hours or longer, if required.
- Perform side duties including rolling/polishing silverware, cleaning trays, restocking items, filling ice bins, setup, cleaning, breaking down server areas, using cleaning compounds, making coffee; other duties as required.
- Promote superior guest service.
Minimum Qualifications
- Must be at least 18 years of age.
- High school diploma or general education degree (GED); or one month related experience and/or training; or equivalent combination of education and experience.