Banquet & Catering Coordinator - UNC - Friday Center

Job Responsibilities

• Utilize the Conference Center's scheduling system to manage and track catering events and logistics.
• Serves as day to day point of contact for clients, professionally addressing inquiries and accommodating requests throughout the event planning process.
• Collaborates with the Conference Center team to align catering operations with facility schedules, event setups, and client expectations.
• Partners with the Conference Center leadership in pre and post event meetings to support seamless execution and continuous service improvement.
• Maintains food safety and sanitation expectations according to health and safety regulations and internal policy.
• Aids with inventory management.
• Trains and mentors catering service workers in preparation for scheduled events.
• Operates and maintains equipment, machinery, and technology systems, and software such as voicemail systems, copy/scanners, computers, and MS Office.
• Performs other duties as assigned, including attending meetings, delivering food product, and working on service line as necessary.

Qualifications

• Catering experience strongly preferred.
• Administrative experience is strongly preferred.
• Must be Serve Safe Certified within 6 months of employment.
• Strong customer service skills.
• Strong organizational skills with the ability to work quickly and efficiently.
• Strong digital literacy is required of Office (Word, Excel, PowerPoint, etc), Internet, typing, other databases and spreadsheet software.

About the Role

We are seeking a full-time Catering Supervisor to join our passionate Food Services Team. You will help oversee staff, collaborate with teammates, and assist in administrative tasks. Your role will involve managing catering events, collaborating with the Conference Center team, maintaining food safety standards, and training catering service workers. This position requires strong customer service and organizational skills, along with a commitment to excellence in food service and safety.