Banquet Captain

Job Summary

The Banquet Captain is responsible for overseeing the setup, service, and breakdown of banquet events to ensure a high level of guest satisfaction. This role works closely with the Banquet Manager to coordinate banquet operations, supervise staff, and maintain service standards for all events.

Essential Functions and Duties

• Provide professional and courteous service at all times during banquet events.
• Ensure timely and efficient setup of all function rooms in accordance with event specifications.
• Maintain inventory levels of banquet supplies and equipment.
• Supervise and direct banquet servers, bartenders, and house-persons to ensure consistent service.
• Work with the Banquet Manager to manage event schedules and last-minute changes.
• Ensure proper cleaning and storage of all banquet equipment after events.
• Cook with the client during events to ensure satisfaction and address any concerns.
• Aid in setting up function rooms according to client and event requirements.
• Collaborate with the kitchen and other departments to ensure smooth service flow during events.
• Conduct pre-event meetings to communicate event details to staff.

Required Experience, Education, and Skills

• 2+ years of experience in banquet or event management, preferably in a supervisory role.
• Strong leadership and communication skills.
• Ability to manage multiple events simultaneously and make adjustments as needed.
• Knowledge of banquet setups, service standards, and health/safety regulations.
• Proficiency in using point-of-sale systems and event management software.
• Ability to work well under pressure and maintain a positive attitude in high-paced environments.

Work Environment

Primarily an indoor work environment with protection from weather conditions but not necessarily from temperature changes. Frequent standing, walking, and lifting of up to 20 lbs. Requires walking and standing for extended periods, with occasional lifting and handling of event equipment. Must be available to work flexible shifts, including nights, weekends, and holidays.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity

Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination.

Reasonable Accommodations

All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and Applications

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

Stonebridge Benefits

• Comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

Lie Detector Requirement

An employer who violates this law shall be subject to criminal penalties and civil liability. An employer may not require or administer a lie detector test as a condition of employment or continued employment.