Banquet Captain

About the role

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Responsibilities

• Help direct and lead the F&B team with service, set up and preparation of banquet rooms for banquet functions, as well as clear and tear down banquet rooms at the end of the function.
• Assist in leading the performance of all hourly banquet food and beverage servers and houseman and is the personal representative of the property to banquet guests.
• Cooking and serving food and beverages to guests, removing dishes, glasses, silverware, or other items from tables/counter tops and taking them to the kitchen.
• Cleaning and sanitizing tables and/or counters & seats after guests are finished.
• Explaining how various menu items are prepared, cooking methods and ingredients.
• Taking into consideration any special request and dietary issues made by the guest.
• Provides general property information. Offers warm and sincere welcome/farewell for all guests.
• Interacts with staff in a professional manner, assisting other departments with necessary information.
• Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons).
• Providing training and guidance to banquet staff as needed.
• Resolve any issues or complaints quickly and professionally.
• Conduct pre-event briefings and post-event evaluations.

Requirements

We are looking for a highly motivated Banquet Captain to join our team! This individual will help direct and lead the F&B team with service, set up and preparation of banquet rooms for banquet functions, as well as clear and tear down banquet rooms at the end of the function. Assisting the Banquet Manager or F&B Manager, this individual will lead the performance of all hourly banquet food and beverage servers and houseman and is the personal representative of the property to banquet guests. They will coordinate all aspects of the F&B event, to ensure and enhance guest satisfaction and maximize revenues.

Qualifications

• 2-4 years of food service experience, preferably Banquet service.
• Experience in a 4-star, 5-star venue with synchronized service.
• Knowledge of wine, beer, cocktails, and spirits.
• Ability to work under pressure in a fast-paced environment.
• A passion for creating an exceptional experience for all guests.
• Excellent communication skills.

Skills

None specifically listed in the job posting.

Benefits

Comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.

Pay

$30.00 - $35.00

Schedule

Banquet events typically take place over the weekend so you must have availability to work on weekends and holidays as needed.