Banquet Captain

Key Responsibilities

• Supervise and assist with the setup, service, and clean-up of all assigned banquet functions to ensure smooth operations
• Cook up with kitchen and service staff to meet event specifications and guest expectations
• Oversee banquet staff, providing guidance and support to ensure high standards of service and professionalism
• Maintain cleanliness and organization of banquet areas before, during, and after events
• Monitor event progress and address any issues promptly to maintain quality standards
• Ensure compliance with safety, health, and alcohol regulations, including verifying proper alcohol service
• Communicate effectively with clients and team members to facilitate successful event execution
• Aid in training and mentoring new staff members as needed

Requirements

• At least 1 year of progressive experience in a hotel or related hospitality field
• High School diploma or equivalent required; college coursework in a related field is helpful
• Previous supervisory experience preferred
• Valid Alcohol Awareness Certification in accordance with state regulations
• Excellent communication skills, with the ability to convey information clearly and effectively
• Strong decision-making skills, capable of evaluating and selecting among alternative courses of action quickly and accurately
• Ability to work well under pressure and handle stressful situations with professionalism
• Demonstrated initiative and proactive approach to job responsibilities
• Strong oral communication skills and a customer/client-oriented mindset
• Ability to work well as part of a team and follow instructions
• Ability to work evenings, weekends, and holidays