Jobs · Customer Service · California

Banquet Barback

Four Seasons · Beverly Hills, CA · Yesterday
On-siteCustomer Service$22.15/hrFull-time

About the role

Beverly Wilshire, Beverly Hills, A Four Seasons Hotel, is seeking a Barback to join their team. The ideal candidate shares a passion for excellence and infuses enthusiasm into everything they do. This position has the opportunity to shape guest experience by providing exceptional knowledge and service in support of their world-renowned hotels.

Responsibilities

  • Works harmoniously and professionally with bartender and other co-workers to assist in maintaining stocks by assisting with inventory, change kegs, collect empty glassware, maintain the cleanliness of the bar;
  • Efficiently and continuously re-stock bartender area with liquor, ice, fruit, straws, etc. necessary for guest and bartender use;
  • Helps the bartender with monitoring guests at the bar and completing guest requests to ascertain satisfaction and ensure exceptional service;
  • Stock side stations with linens, china, glass, silver, and paper goods for service; fill requisitions of beer, liquor, soda, fruit juices, garnishes, and ice for bartenders;
  • Breakdown, clean and set-up side stations and back of house areas;
  • Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact;
  • Work harmoniously and professionally with co-workers and supervisors.

Requirements

  • Continuous standing for up to 8 hours a day;
  • Able to lift up to 50lbs;
  • Flexible schedule with the ability to work all shifts, weekends and holidays;
  • Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests;
  • Stock side stations with linens, china, glass, silver, and paper goods for service; fill requisitions of beer, liquor, soda, fruit juices, garnishes, and ice for bartenders;
  • Breakdown, clean and set-up side stations and back of house areas;
  • Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact;
  • Work harmoniously and professionally with co-workers and supervisors.

Qualifications

  • Passion for excellence;
  • Enthusiasm for work;
  • Ability to lift up to 50lbs;
  • Flexible schedule;
  • Knowledge of Four Seasons standards for service;
  • Ability to work all shifts, weekends and holidays;
  • Ability to anticipate guest needs;
  • Ability to respond to guest concerns and requests;
  • Ability to stock side stations with necessary items;
  • Ability to breakdown, clean and set-up side stations and back of house areas;
  • Compliance with Four Seasons’ Work Rules and Standards of Conduct.

Skills

  • Exceptional customer service skills;
  • Attention to detail;
  • Strong organizational skills;
  • Ability to work independently and as part of a team;
  • Flexibility to work various shifts, weekends and holidays;
  • Ability to lift up to 50lbs.

Benefits

  • Robust benefit plan;
  • Opportunities for career growth;
  • Diverse and challenging work environment;
  • Pride in work well done;
  • Recognition for excellence.

Pay

$22.15 hourly rate.

Schedule

All shifts, weekends and holidays.

What to Expect

  • Part of a cohesive team;
  • Global potential;
  • Access to a robust benefit plan;
  • Engagement in diverse and challenging work;
  • A sense of pride in work well done;
  • Recognition for excellence.

Equal Opportunity Employer

Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Learn more about what it is like to work at Four Seasons – visit us: http://jobs.fourseasons.com

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