Banquet Administrative Assistant

About the Role

The Administrative Assistant is an essential member of the Banquets team, aiding the Managers by completing administrative tasks in a timely and accurate manner. This role includes a wide variety of administrative functions and requires strong professionalism and customer service skills.

Responsibilities

• Perform clerical duties such as typing, filing, copying, emailing, answering and responding to telephone calls and messages
• Coordinate meetings and record minutes
• Schedule travel arrangements when needed
• Prepare departmental communication pieces
• Assist in menu design and production for weekly, seasonal, and annual features
• Coordinate and maintain vendor/supplier information
• Order office supplies and ensure the department is adequately stocked
• Enter data for select invoices and products
• Assist in recruiting, scheduling interviews, and training for new hires
• Support the department with time management on execution of projects
• Unify and maintain all internal documents
• Respond to visitor and guest requests, questions, and concerns, facilitating resolution when possible or referring individuals to the appropriate manager
• Ensure all office equipment, printers, and phones are maintained and fully functional
• Assist in the creation and coordination of weekly schedules through OnTrack, making updates as needed to aid in the Banquets department's labor effectiveness compliance
• Other duties as assigned

Requirements

• High School Diploma or equivalent is required; Bachelor’s Degree preferred
• Two (2) plus years’ experience in an administrative role supporting Food & Beverage or Banquet operations within a hotel setting
• Strong customer service skills
• Intermediate skills with Microsoft Office products: Word, Excel, PowerPoint, and Outlook
• Opera, Alice, and OnTrack strongly preferred
• Excellent verbal and written communication skills
• Knowledge of hotel food and beverage operations preferred

Physical Requirements

• Exert well-paced mobility and ability to maneuver between functions occurring simultaneously
• Bend, stoop, squat, and stretch to fulfill tasks
• Lift up to 15-40 lbs. on a regular and continuing basis
• Manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing