Banking Services Operations Associate II - Lockbox Processor

About the role

Prepares and processes payments according to account specifications for Lockbox customers.

Responsibilities

• Open and prepare deposits for processing using customer-specific documented instructions.
• Key deposit batch information into Lockbox application.
• Capture check and document images utilizing high-speed imaging equipment.
• Complete data entry based on customer-specific documented instructions.
• Complete check keying including dollar amounts and MICR line information.
• Process credit card transactions utilizing merchant services application.
• Review and prepare completed deposits for return to customer.
• Prepare, balance and send customer data transmissions.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.
• Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Requirements

• Minimum of a High School diploma or equivalent (GED).
• Minimum of 1 year general work experience.

Pay

The pay range for this position is $18.00 - $28.31 hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location: Amherst, New York, United States of America