Banking Operations Business Analyst III

Regular, full-time position. Fluency in English required. 1st shift.

About the Role

Resolve day-to-day needs of an assigned business unit, focusing on the analysis of internal systems, procedures, or processes. Prepare reports for managers and contribute to recommendations for strategic and operational business decisions. Serve as a technical resource for assigned system(s).

Responsibilities

• Lead project-oriented work efforts involving problem identification and resolution, performance and productivity improvement, quality enhancements, and delivery.
• Coordinate system or program implementation, and develop and test training resulting from project-related activities or policy changes.
• Gather data, create and maintain databases to compile and prepare reports, graphs, and charts that help establish procedures and quality control standards.
• Coordinate review and updates to procedures to meet business unit changes, ensuring compliance with policies and government regulations.
• Provide input to support planning and prioritization of business systems-related activities.
• Develop and maintain professional relationships with vendors supporting assigned system(s).

Requirements

• College degree or equivalent education, training, and work-related experience.
• Excellent knowledge and understanding of technical problems and solutions related to the assigned line of business.
• Proficient in basic computer applications such as Microsoft Office software products.
• Excellent verbal and written communication skills.
• Ability to work and think independently.

Benefits

All regular teammates (working 20+ hours per week) are eligible for benefits, including:

• Medical, dental, and vision insurance.
• Life insurance and disability coverage, including accidental death and dismemberment.
• Tax-preferred savings accounts and a 401k plan.
• No less than 10 days of vacation (prorated based on hire date and full-time/part-time status) during the first year, along with 10 sick days and paid holidays.
• Eligibility for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan, depending on the position and division.