Banking Officer

Serves as the primary action officer for routine banking transactions, associated communications, maintenance of bank account signature card systems, and all aspects of deposit ticket and check stock orders, including monitoring status and ensuring payment.

Responsibilities

• Investigates customer service questions and problems related to banking transactions.
• Resolves inquiries about delinquencies associated with various collection programs.
• Acts as liaison and, once trained, Contracting Officer’s Representative (COR) for the central debt collection contract.
• Prepares Statement of Work and serves as primary action officer for procurement of comprehensive Commercial debt collection services for the entire Army NAF.
• Accesses and maintains transaction information files, processes reports, and distributes information to clients.
• Reviews or prepares routine correspondence with delinquent persons.
• Performs extensive interaction with accounting officers, contract bank employees, field NAF fund managers, and individuals with delinquent accounts.
• Assists in adding new users in the ABIF Treasury Workstation.
• Assists in creating funds transfer models and transaction assignment rules.
• Assists with Merchant accounts related to new Treasury Disbursing (TD) establishment or changes to current TDs, including funding or file issues.
• May perform other duties as assigned.

Requirements

• Direct Deposit and Social Security Card are required upon appointment.
• Must meet qualification, eligibility, and background requirements for this position, including a Tier 1 (T1) investigation.
• Satisfactory completion of employment verification (E-Verify) check.
• One-year probationary period may be required.
• Must be able to obtain and possess a valid Driver’s License.
• Must complete a Contracting Officers Representative course within one year of appointment.

Qualifications

Resumes must clearly verify qualifications, including:

• At least one year of experience performing duties at a level that equipped the applicant with the knowledge, skills, and abilities needed for this position.
• Minimum of two years of progressively responsible experience in financial duties, including working with spreadsheets, electronic databases, and word processing.

Skills

• Working knowledge of NAF Financial Management.
• Working experience with Treasury Workstations.
• Three or more years of experience in banking, cash management, or financial management (highly qualifying criteria).

All answers to the highly qualifying criteria must be demonstrated in your resume to receive credit.